Systems Administrator I

hybrid
555 Seymour Street 750, Vancouver, British Columbia, Canada, V6B 3H6
full-time . January 28, 2026

Description

Job Summary:

Reporting to the Chief Technology Officer, the Systems Administrator I is responsible for the maintenance and support of BCNET endpoints including operating system and application patching. The role also assists with patching and supporting Windows and Linux servers used to deliver BCNET services. Working closely with BCNET’s cybersecurity team, the Systems Administrator I helps ensure appropriate security practices are in place for assigned infrastructure.

This role uses and implements server and endpoint management tools to monitor systems and establish baseline performance metrics. The Systems Administrator I supports the development and improvement of IT service workflows and ticketing processes, maintains accurate asset inventories, collaborates with other BCNET technology teams to deliver high-quality services, and documents processes, procedures, and operational work using approved tools and systems.

Key Responsibilities and Duties:

Working with the CTO and as a member of the IT team, provide first and second-level operational support to ensure the stability and availability of BCNET’s server and endpoint infrastructure;
Monitor server infrastructure activity and connectivity; troubleshoot, diagnose and resolve issues related to desktop, laptop, printers, ticketing platforms, video conferencing systems and other endpoints ;
Assess endpoint and system issues and assist in developing solutions and implementation plans. Provide input and recommendations for lifecycle planning of BCNET desktops, laptops, servers, printers, video conferencing equipment, and other endpoint solutions.;
Contribute technical expertise to the development of workflows and service processes within TeamDynamix and related systems. Utilize existing toolsets to perform server or appliance installations, troubleshooting and documentation tasks;
Develop and maintain documentation, including standard operating procedures (SOPs), technical processes, and records of work performed using the IT ticketing and change management systems.
Implement and follow best practices, established standards, procedures and quality objectives across supported infrastructure and platforms;
Maintain professional designations and stay current with emerging technologies, tools, and best practices.
May be required, on an infrequent or exceptional basis, to provide off-hours support for emergency infrastructure needs.

Qualifications and Skills:

Must

Technology diploma or degree with 2–3 years of progressive experience administering Windows systems
Hands-on experience with Microsoft endpoint management tools, including Microsoft Intune.
Strong working knowledge of Linux systems, including administration, troubleshooting, and patching.
Experience supporting Microsoft 365 services, including user and device management.
Experience with Active Directory administration.
Practical experience using PowerShell and command-line tools to administer Windows systems and automate routine tasks.
Experience working in environments with formal Change Control processes and procedures.
Ability to monitor system performance and respond to alerts using approved monitoring tools
Working familiarity with Confluence for documentation and Moodle for system support and administration.

Desired

Experience supporting Windows and macOS endpoints.
Understanding of IT security fundamentals, system hardening practices, and security management tools.
Microsoft Windows automation facilities (i.e. PowerShell, DSC)
Experience with system failure analysis, recovery and maintaining system consistency and integrity.
Basic understanding of Database systems (i.e. Mysql, PostgreSQL, Microsoft SQL Server)
Ability to clearly present technical solutions and recommendations to internal customers and stakeholders.

Assets

Have to experience with LDAP, Radius, DHCP, DNS
Experience with Windows automation tools and scripting frameworks.[EL2] Experience working within the higher education

Benefits and Perks:

Hybrid Work Model: Flexibility to work remotely and in our Downtown Vancouver office.
Note: The first two weeks of employment will be in-person at our downtown office location for onboarding and training purposes.
Health Benefits: Comprehensive coverage from day one, including extended health, dental, vision, and a wellness allowance.
Defined Pension Plan: Secure your future with our defined benefits pension plan.
Professional Development: Annual allowance for skill-building and growth opportunities.
Paid Time Off: Generous vacation days, personal days, sick days and year-end office closure.
Volunteer Day: One paid day annually to support a cause you care about.
Inclusive Culture: Supportive workplace with team-building events and activities.
Convenient Office Location: Easy access by transit and close to great coffee spots!

About BCNET:

Who We Are

We are a small dynamic team that loves what we do and thrives on our ability to make a difference for our higher education member community in British Columbia. Our diverse team is passionate, collaborative, responsive and entrepreneurial. We share a desire for learning and working together for the greater good of each other and our members. With a flexible work environment, great benefits and the opportunity to develop your skills, you can put your talent to work and reap the rewards.

What We Do

We are a member-centric services organization that continually engages with our community to provide technology and services that enables excellence in teaching, learning and research. We equip our members with opportunities to work together to learn, explore, evaluate and shape the development of technology, services and procurement solutions that serve their collective interests.

Why We Do It

Our motivation is to enable members with technology and services to support excellence in teaching, learning and research. We aim to enhance the quality of services, drive down costs, maximize efficiencies, empower digital transformation, share knowledge and human and capital resources so that all can benefit.

Equal Employment Opportunity

BCNET is committed to equal employment opportunities for all, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, or any other legally protected status. We welcome applications from everyone and offer reasonable accommodations for individuals with disabilities throughout the hiring process and employment. If you need accommodation during the application process, please reach out to our HR department at HR@bc.net with your specific request. Our team will work with you to ensure you have the support you need to participate fully in our recruitment process.

Compensation

$64,000.00 - $75,300.00 per year

Know someone who would be a perfect fit? Let them know!